"We sold within 26 days and for 99% of our asking price!" 
"We are a military couple that had previously bought through the Martels and had loved our experience. We had developed a good relationship with the Martels over the years and when we got our notice of transfer, we were happy to call upon their services once again. We met with them, got our house on the market during the slowest month of the year and as expected, we sold within 26 days and for 99% of our asking price! Someone was always available for us when needed and even while we were away, we knew our home was in good hands. Everything went smoothly and we love knowing we can count on them when we need them. Thank you to the whole team for your help in selling our home!" Peter & Eriko Neilson
1924 Sunland Dr, Orleans, ON
“I needed a team that was very organized, experienced and delivered results.”
“We heard about the Martels through a brochure I received in the mail. Upon notification of our transfer notice and as per Brookfield Relocation recommendation to interview several Realtors prior to making a decision. We contacted The Martels and were impressed by their marketing program and how well prepared they were when offering to sell our home. I needed a quick sale with a short closing date and of course, I wanted top dollar. I needed a team that was very organized, experienced and delivered results. I am happy to say Lucie Martel of Martels Real Estate got me $1500.00 within my asking price. This was all done very quickly and Lucie was able to get close to my closing date. They met my expectations and I would definitely recommend the Martels Team to my colleagues, friends and family. Thank you again for making this move fast and efficient.” J. Lalonde & K. Lalonde
Ottawa, ON. 
"The Martels are an excellent and very efficient team! "
“We are an RCMP family that was being relocated to Ottawa. As soon as we got in touch with Martels Real Estate, they were very thorough in letting us know what we could expect with the Ottawa market and buying a home here. We spoke with Lucie Martel about what we were looking for and we really felt she was going to work for us when the time came to look for homes. As expected, our HHT dates were announced and we were immediately made top priority for that week. The Martels had a tour ready with plenty of homes to visit within our criteria to make sure we wasted no time.
We found a home we loved, offered on it and Lucie was able to negotiate $25,000 off the asking price! She managed to do all this after the seller dropped the price by $15000 the day before. Making it $40,000 less than the price we were willing to deal! All in all a great experience!!! We were completely amazed with her negotiation skills! The Martels are an excellent and very efficient team! Highly recommend to anyone looking to buy.” Jason Boer
Orleans, ON
"We strongly recommend the Martels for anyone relocating to the Ottawa area."
"We are a military family who were posted this year from the USA to Ottawa. We learned of the Martels through an internet search and were impresses by their apparent experience and attention to relocations. After initial contact the Martels were very responsive and left us well prepared and confident that we would be in great hands during our House Hunting Trip (HHT). We were not disappointed. The dedicated attention of the Martels team ensured a successful HHT, and the purchase of a home that we were very anxious to call our own. We strongly recommend the Martels for anyone relocating to the Ottawa area." MGen Christopher and Wendy Coates
473 Keith Crescent, Ottawa, ON. "5 days on the market ended with 100% of our asking price and a good closing date! "
"We took notice of the Martels because they were advertising that they helped Military and RCMP members relocate. We decided to give them a call as we were relocating and would need to sell, the relocation process being easier with Real Estate representatives that are familiar with the Government Relocation Program. We listened to Lucie, trusted her expertise, and listed the property with her and her team. 5 days on the market ended with 100% of our asking price and a good closing date! We couldn't have asked for better results! We would highly recommend the Martels to friends, family, and anyone who wants the job done right! " The Camerons
Orleans, ON
Une semaine seulement et notre maison était vendue!
"Équipe Les Martels,
Une semaine seulement et notre maison était vendue, un exploit et soulagement qui est tellement apprécié. Nous savons que notre maison était un vrai petit bijou et que nous n’aurions aucun problème à la vendre mais grâce à toute votre équipe, ça nous a semblé encore plus facile, moins stressant et surtout intéressant. Le processus était facile à suivre, les appels toujours clairs, les différents commentaires, courriels et discussions sans reproche avec le plus grand respect et toujours la vision et le vouloir de nous satisfaire à 150%.
Vous allez toujours au devant en prenant bien soin de tous les petits détails et ceci est toujours impressionnant et sans reproche. Merci encore pour le cadeau, un autre exemple du fait que vous ne faites rien d’ordinaire et vous vous souciez vraiment de notre entière satisfaction et prenez à cœur le service offert à vos clients.
Vous êtes vraiment à nos yeux l’équipe par excellence et tous les autres agents/groupes devraient prendre exemple sur la qualité exceptionnelle de vos services. Vous pouvez être certain que nous continuerons à vous recommender." Daniel Audet / Maryse Ouellet
Orleans, On.
“We assumed that moving cities was going to be difficult to do, however, you were able to help us find a home that we could move into even before the closing date.”
"We would like to let you know how great it was to work with the Martels, and in particular Chris Payer, on the purchase of our new home. It was by chance that we ended up working with you as we inquired about a home that you had listed. After that initial conversation Chris was instrumental in assisting us in narrowing down our search and eventually finding a home. We assumed that moving cities was going to be difficult to do, especially when the home we were selling has a very quick closing. However, you were able to help us find a home that we could move into even before the closing date on the other house. We can't thank you enough and look forward to working with you on the purchase of our next home.” Shawn and Cathryne Drohan
Ottawa, On.
“Thank you Martels Real Estate for all your assistance! “
“I relocated to Ottawa from France and was seeking to purchase a condominium within a very specific area and price range. Given the short time frame of my visit to Ottawa, David and the Martels made it their first priority to ensure that everything was taken care of as quickly and as efficiently as possible from the search of available properties within my criteria, booking all the appointments and ensuring that we were able to visit all the properties we could in the short amount of time we had. When we found the perfect condo, David negotiated the offer on our behalf to secure a very good price for us considering that the property had just recently been listed. Once we had secured the property, David made sure that everything was taken care of from coordinating with my bank and lawyer to booking a home inspection for us and made sure that everything was in order before my departure. Upon my return to Ottawa, David ensured that we were able to walk through the property one last time prior to closing to make sure that the property was still in great condition and that everything else was in line for my upcoming possession date. Thank you Martels Real Estate for all your assistance! “ Yi-Ping Chu
500 Laurier Ave. West. Ottawa, ON.
“We would trust him with a future sale or purchase in a heartbeat.”
“Christian Payer was the best Realtor we have ever worked with. As a military family, we move every few years. Moving is often brought with many stressors and hurdles but, Chris made our relocation a very positive experience. He was very patient and understanding. We would trust him with a future sale or purchase in a heartbeat.” Christophe Larouche and Erin McCracken
"We signed with the Martels and within 19 days we were sold!"
"Being a military couple, moving is part of our job. We used the Martels for the purchase of our home a few years back and we knew exactly where to turn to when we found out we were being relocated. We signed with the Martels and within 19 days, we were sold! Selling quickly was very important to us. The Team knew this and made sure to keep us updated and offer suggestions to speed up the sale process. We have and will continue to refer the Martels to our family and friends. Their service is always honest and efficient." Claude Marie Montreuil
2593 Page Rd, Orleans, ON
"What attracted us to the Martels was their experience in military moves."
"We would like to thank the Martels team for their excellent assistance in selling our home. What attracted us to the Martels was their experience in military moves. The list of items and number of transactions that needed to be done in the sale of one home and the purchase of another is quite overwhelming, however, Martels’ professional team and understanding of military moves made the whole process a lot easier and much less stressful. We would like to thank David Hill for all his assistance and knowledge in the administrative work as well as Lucie for her excellent negotiations and leadership to sell our home. Thank you Martels, we enjoyed working with you." Per & Shawna Wallenius
Orleans, ON
"The referral to the Martels team was an excellent choice, everyone was very well organized and on top of everything from beginning to end."
"I wanted to take this opportunity to thank-you for all your hard work and looking after my now your clients Miriam Saumer and Benoit Stockless during their house hunting trip to Ottawa in late May. This was a very stressful time for them and when they returned to Kingston they could not praise you enough. They felt that the referral to the Martels team was an excellent choice, everyone was very well organized and on top of everything from beginning to end.
It is a nice feeling to know that your clients are in good hands when you refer them off to a new destination. I will be happy to send any of my clients that are moving to Ottawa to you. Should you have anybody moving to Kingston I would be pleased to help. I look forward to working with you in the future." Cindy Ioannidis,Sales Representative
Royal LePage ProAlliance Realty
640 Cataraqui Woods Dr, Kingston, ON
“When we found out we were being relocated back to Ottawa we immediately called the Martels."
"When we found out we were being relocated back to Ottawa we immediately called the Martels. Lucie was our Real Estate Sales Representative for previous transactions and we were confident in her services. We needed to purchase a home and in the usual short time frame. We were paired up with Valerie for our house hunting trip and she did great! We found our home within the first day our offer was done and accepted the 2nd day and the rest was a breeze.
As usual the whole team was there for us when we needed them and the stress that can come with purchasing a house in such a short time frame was once again avoided. Thank you to the Martels and their team for all their help We can’t wait to move into our new home." Guy & Nathalie Brunelle
"We got the house we wanted for 9,500$ less that their asking price!" "We were here for our house hunting trip and we used the Martels as our representatives. On our 2nd full day of visiting houses, we found the house on which we wanted to make an offer. Our Real Estate Sales Representative felt the house was overpriced and advised us to make a lower offer. After the seller countered with their firm price, we were ready to accept, but our Real Estate Sales Representative talked to the seller's representative and managed to negotiate another 2,500$ off the purchase price! We got the house we wanted for 9,500$ less that their asking price! Thank you for all your help, we are very happy with the outcome!" Richard & Taline Y.
"Having experienced previous moves due to military postings we knew it's critical to find the best fit for us, in terms of realtor. We found that fit with the Martels. We received 104% of our asking price!"
"Having experienced previous moves due to military postings we knew it's critical to find the best fit for us, in terms of realtor. We found that fit with the Martels whose professional team was clearly experienced, professional and responded to our goal of ensuring the best sale price given the current market, in a focussed manner. Their strategy? List at an "interesting" market value, create high demand by pausing before scheduling viewings and designate a separate date to entertain offers. It definitely worked! We received 104% of our asking price!
We appreciated their Ottawa market savvy tips on how to prepare our home for sale, thought the feature sheet was well composed and, in particular, found their electronic feedback system, direct from other realtors, to be most helpful!
During this time we must admit to having one regret ... the Martel Team had not been the ones to help us buy our property, in the first place.
Thank you to the Martels for a job well done!"
R. Clark & T. Mills-Clark
"We would recommend their services to anyone looking to purchase a home or relocating in the Ottawa area."
"We would like to take this opportunity to express our gratitude for the outstanding service you and your team provided us during our recent house hunting trip. Your business name came recommend to us by a friend who recently transferred to Ottawa and we quickly came to understand why. From the friendly greeting at the door from Jamie when we first arrived, to the well planned and thorough presentation of houses that followed.
Everything was first rate and professionally done. Being with the RCMP we are quite familiar with moving process, however being our first move out of the province, to a city not well known to us, you, the Martels were instrumental in providing us with the needed assistance for a successful house hunting trip. We have found that one of the most stressful parts of relocating is the selling and purchasing of a home. Following the experience we enjoyed in dealing with the Martels.
I will definitely be talking to them when it comes time for us to move on to another location and would recommend their services to anyone looking to purchase a home in the Ottawa area." B. & H. Berg
"They sold our home for 99.9% of list price in less then 2 days and they made an offer on our home in writing so we could put a firm offer with no conditions."
"After finding a home that we really wanted to move into, we realized we had to sell ours first. But, we did not want to lose the home of our dreams. Martels Real Estate solved our dilemma—they made an offer on our home in writing so we could put a firm offer with no conditions. And even better, they sold our home for 99.9% of list price in less then 2 days." M. Gagnon & M. Deslauriers
"It also set our minds at ease knowing Martels were knowledgeable and compliant with IRP procedures and policies. We always felt you were making us your priority."
"This is a letter of referral that we hope will provide your future prospective clients with the confidence that they are hiring the best of top notch real estate sales representatives. Our experience with your firm was extremely satisfying and exceeded our expectations. You were strongly recommended by clients who are friends of ours, and we were not disappointed! It also set our minds at ease knowing Martels were knowledgeable and compliant with IRP procedures and policies.
Your level of expertise in all areas is second to none. We were impressed by your courteous and caring staff, the speedy responses to our questions by long distance even before our arrival, and your overall expert knowledge of the market. We always felt you were making us your priority and that we had your undivided attention. We felt confident we were on the right track at all times. Decision making was made easy by the extensive research you had on hand regarding market trends, appropriate home prices in the applicable areas, and information about the quality of workmanship by local builders and contractors we should expect.
The negotiation phase was flawless, largely due to your familiarity with other realtors, knowing what to say and how to represent our interests, and your overall very positive “can do” attitude throughout the whole process. Equally important was your ability to recommend other service providers - inspectors, lawyers and insurance firms. They were not only participants compliant with IRP procedures and policies, they were completely competent and trustworthy."
D. & G. Holleman
"We will definitely refer our team to our friends and co-worker. You made this House Hunting Trip a piece a cake..."
"From the first contact to the end, your team has been most helpful in assisting us finding our new home. Having only 5 days to search, look, choose and complete the purchase of a house, we expected a stressful experience. However, it turned out to be a smooth event with no problems at all.
We appreciated that you took the time to contact us prior to our arrival to determine our needs, specific requests and get to know us to help us with the search of properties that were adequate for us. This enabled us to focus on properties that matched our need. We appreciate that your team, planned everything from beginning to end for us (from the listings visited, inspection booking to the legal representation).
From the moment, we stepped in your office, we felt that we were in the hands of dedicated and caring professionals. Special thanks to Tim. He has gone beyond the call of duty, was professional and most helpful in not only finding a house, but in educating us on essential information about the area. We will definit ely refer our team to our friends and co-worker. You made this House Hunting Trip a piece a cake..... We can't say thank you enough. "
M. & M. Esslinger
Seller's Testimonials
Ours was the only one among three on the street to SELL!
Martels Real Estate was referred to us by a friend. Christian Payer came to our home last summer and did a no obligation home evaluation of our home. 
We were very comfortable with him but weren’t quite ready to sell yet… this wasn’t an issue. We did appreciate the recommendations he made and we took the winter to do some of the renos he suggested. Chris maintained contact with us throughout the fall and winter, keeping us updated on the market… when we finally decided to list our home this past June, we knew that it was a slower time in the year and we were aware that the market could potentially not move as fast but fortunately for us, Chris did manage to bring in an offer from one of Martels’ own clients and was able to sell the home for 98% of our asking price! We were very relieved as ours was the only one among three on the street to SELL! Chris was also very patient and accommodating in finding us respective homes. We certainly appreciate and thank him and his team for all their efforts. We would not hesitate to have him accompany us again nor to recommend him and the Martels team to anyone needing a reliable real estate agent. Susanne and Danny
Ottawa, ON
"We know we can trust Martels Real Estate to help our friends and family that need assistance with buying or selling their home."
"We called Martels Real Estate because we noticed a lot of their for sales signs in our area. What a team! Throughout the whole sale process, there was always someone there to answer our questions, we met regularly for market updates and we always felt we were in the right hands. The staff was very friendly and always ready to help! When negotiations were needed, Lucie always made sure to take all our needs into consideration and got us full asking price!
We are very happy to say our home is now sold and we can move into our new home without that added stress. Thank you to the Martels team for all your help and support in getting this sale completed. We know we can trust Martels Real Estate to help our friends and family that need assistance with buying or selling their home." Jean-Paul & Louise Guilbeault
2200 Noblewood Wa, Orleans, ON.
"We sold our home with the Martels and are very happy with the service received."
"We were listed with an agent before, then privately and we then decided to call the Martels. 
We met with Lucie and we decided this was the company we wanted working for us. They put our property on the market, and although it was not an easy home to sell, they were always available for our questions, our concerns and always tried to have new strategies to make the sale happen. We met with them regularly and were updated on exactly what was happening with the market and how it affected the sale of our home.
It happened! We sold our home with the Martels and are very happy with the service received. The whole team is very personable and friendly. We would gladly recommend the Martels and their team to friends and family." Bruce and Monique Benvie
Cumberland, ON
"This Real Estate company impressed to the highest level. Im so happy my home is SOLD!"
"I had never done business with the Martels before but when I met them, I knew this was the team I wanted to work with. 
I liked their team approach and the strong marketing that they do to get their properties exposed to a large amount of people. Someone was always available for me when I had a question whether it was my agent or a team member and I always felt like I was up to date on all that was happening.
I was out of town when I sold my house and they made sure to send me the offer by email and indicate to me where to sign. Everything was explained by them to accommodate me and it was done in such a professional manner that this Real Estate company impressed to the highest level. I am happy to say that my home is SOLD! It was a great experience to work with the Martels and I wouldn't hesitate to recommend their services to my family or friends. Thank you for getting the job done right!" Mr Henri Paul Jette
Ottawa, ON
"I’m VERY happy I didn’t decide to do this on my own."
“I’d like to take the time to thank the Martels’ team. 
Everyone was of great help to me during my home sale and purchase. I had to go through this process during a very busy time in my life and am very grateful that I could trust in the Martels to take care of this whole situation for me. I now realize all the little details that go into the contract and negotiating and I’m VERY happy I didn’t decide to do this on my own. The liability one faces when selling and buying real estate is a lot bigger than I could’ve anticipated and I’m very appreciative that you took care of that for me. I couldn’t have done it without you and I cannot thank you enough. I have and will continue to refer your services to my friends and family." Gail Downing
6603 Bilberry Dr. Orleans ON.
"We sold within 26 days and for 99% of our asking price!
"We are a military couple that had previously bought through the Martels and had loved our experience. We had developed a good relationship with the Martels over the years and when we got our notice of transfer, we were happy to call upon their services once again. We met with them, got our house on the market during the slowest month of the year and as expected, we sold within 26 days and for 99% of our asking price! Someone was always available for us when needed and even while we were away, we knew our home was in good hands. Everything went smoothly and we love knowing we can count on them when we need them. Thank you to the whole team for your help in selling our home!" Peter & Eriko Neilson
1924 Sunland Dr, Orleans, ON
"Our home listed and 4 days later it was sold by the Martels!"
"We had previously bought and sold through the Martels a few years back and so when we wanted to move again, we called them right away. 
We met, didn’t hesitate to get our home listed and 4 days later, it was sold by the Martels! One of their clients fell in love with our home, bought it and the closing happened about 10 days later. Thank you to the Martels and their team for making our home sale fast and efficient!" Marc & Nathalie Lavictoire
1659 Des Brousailles Te, Orleans, ON
"We sold within 2 days and for 104% of our asking price!"
"We chose the Martels because we kept noticing their name all over town. When we met them we were already sold on their marketing techniques. 
They also recommended tips on how to prepare our home before the sale that could enable us to market the property at a much higher asking price than the latest sale in our neighbourhood. We really wanted to sell fast due to our 2 little ones at home and so we decided to try this strategy since the Martels seemed confident it would work out. It sure did! We sold within 2 days and for 104% of our asking price!" Christopher Bolestridge & Amber Gazdic
177 Teal Cr. Ottawa, ON
"Thanks to Lucie and the Martels team for all their help and guidance throughout this process."
"From day one, members of the Martels team, Lucie in particular, worked with us always moving forward to get to a successful conclusion. 
Although it took longer than expected to sell our home, throughout the process Lucie and the various other members of the Martels team were always helpful, very positive and encouraging, telling us, “don’t worry, it will sell”. As a professional, Lucie gave us her perspective of the market and shared her thought process about what was happening and what buyers tended to be looking for when shopping for a new place to live.
Lucie was patient walking us through the process, discussing options, never pressuring, always supportive. In the end we took action on her thought process and the house sold in less than a week at a positive price level.
Our thanks to Lucie and the Martels team for all their help and guidance throughout this process on one of the major activities on the road of life.
Travail bien fait et merci beaucoup!" Lorne & Heather Dean
1862 Robinwood Pl, Orleans, ON
"Sold within 1 week and for 100% of our asking price!"
"We had already purchased and sold through the Martels before. 
We did not hesitate to call them back this time around for our next purchase and sale. Although it took more time to sell our principal property, we always felt the support from everyone, we still got guidance as to what our game plan was and we were still marketed to the maximum. The house we had purchased earlier ended up being the one we decided to sell in the end. It sold within 1 week and for 100% of our asking price! The Martel Team were fabulous and very supportive. We could not ask for a better team to represent us and our needs. And should we decide to sell again in the future, we would not hesitate to use them again." C. & L. Major
"Within 12 days my home was sold and for over 102% of my asking price!"
"I filled out a Free Over the Net Home Evaluation form that I read about on a Postcard I received and received my report back promptly. 
I then decided I wanted to meet with someone from their team to get the exact pricing of my property. At the meeting Valérie gave me lots of tips on how to prepare my home for the sale to ensure I could get the absolute top dollar for my property. I followed her instruction and soon after I was ready to put the house on the market.
Within 12 days my home was sold and for over 102% of my asking price I liked that I was courteously updated by Valérie and the team on all the progress during the listing and the sale. I could'nt have asked for a better and smoother experience and I will without a doubt recommend the Martels to any friends or family Thank you." Laurence Normand
298 Pintail Cr, Orleans, ON
"C’est ma 5e transaction avec cette équipe et j’en suis toujours satisfait."
"Tous les membres de l'équipe Martels Real Estate ont été très professionnels et disponibles pour répondre à nos demandes et questions concernant la vente de notre propriété. 
C’est ma 5e transaction comme acheteur ou vendeur avec cette équipe et j’en suis toujours satisfait.
Veuillez transmettre mes remerciements à Lucie pour son excellent service comme conseillère et négociatrice ainsi qu’un merci tout particulier a David et Jocelyn pour tous les petits services qu’ils nous on rendus." Patrick Prieur
563 Wolffdale Cr ,Orleans, ON
"Our home sold for 99.7% of the asking price and with a quick closing date!"
“We had been in contact with the Martels for years but weren’t ready to move just yet. They were following up with us regularly to make sure we were satisfied with the information provided and never put too much pressure on us to act now. When we became more serious about the move, The Martels were ready to act. We met with Christian Payer of Martels Real Estate and knew we were in good hands. We listed the home on the spot. Our home sold for 99.7% of the asking price and with a quick closing date! Once this happened, our main focus was to find a home to move into. We found a home we loved but there was a first refusal on it. We offered on the home anyways, the terms were accepted but then the 1st buyers firmed up their offer so we could not proceed.
Chris made it his priority to find us a similar home and fast. He did not disappoint! He went to knock on doors to ask vendors with the same model home if they wanted to sell! Chris found a willing seller, negotiated the offer and got us our ideal home with a quick closing date to make sure we could make a smooth transition from one house to the next. Martels Real Estate understand the stress their clients can face when buying and selling and we can truly say we felt like they were taking care of us every step of the way. Thank you Martels Real Estate for making this situation as stress-free as possible!” Darquise & Luis Valenzuela
42 Burnstead Cr, Kanata, ON.
"Votre équipe est dynamique, toujours disponible et offre un excellent service à la clientèle. "
"Je désire souligner l’excellent travail de l’équipe Martel. Votre équipe est dynamique, toujours disponible et offre un excellent service à la clientèle. Vous avez négocié de façon rapide, efficace et professionnelle. L’achat de ma nouvelle demeure s’est fait dans un temps record! Aussi, j’ai bien apprécié la documentation que vous m’avez fournie puisqu’elle était très informative et m’a été très utile. Merci de m’avoir si bien encadré lors de la vente de ma résidence et l’achat de ma nouvelle demeure. Je n’hésiterai pas à vous recommander à des parents et amis! " S.Arcand
Ottawa, Ontario
"The performance of the team was perfect #1! "
Diane Smith
279 Trillium St, Wendover, O
"A special thank you to Lucie and David."
"A special thank you to Lucie from Listening, Understanding, and most importantly, RESPECTING our financial needs. And another special thank you to David. He is a very hard working, professional young man who constantly kept us posted & always responded to our calls & emails in a very speedy manner. " Jonathan & Danielle Gauthier
6645B Bilberry Dr, Ottawa, ON.
"5 days on the market ended with 100% of our asking price and a good closing date!"
"We took notice of the Martels because they were advertising that they helped Military and RCMP members relocate. We decided to give them a call as we were relocating and would need to sell, the relocation process being easier with Real Estate representatives that are familiar with the Government Relocation Program. We listened to Lucie, trusted her expertise, and listed the property with her and her team. 5 days on the market ended with 100% of our asking price and a good closing date! We couldn't have asked for better results! We would highly recommend the Martels to friends, family, and anyone who wants the job done right!" The Camerons
Orleans, ON
"Throughout the whole process, we were provided with guidance and sound advice."
"We had been looking for a bungalow for a number of years until we found a listing by Martels Real Estate at the beginning of June, 2012. Chris Payer showed us the house, which we decided to buy and Chris assisted us with the purchase. We decided to use Martels for the sale of our current home. Having lived there for 22 years, we were somewhat out of touch with current regulations and procedures relating to the sale of a house. However, we were able to benefit from Martels’ vast experience, through Chris, for the preparation of the listing and subsequently sale of the house.
Throughout the whole process, we were provided with guidance and sound advice. If we had any concerns, we felt that they were addressed promptly and in a satisfactory manner. Whenever we had to call Martels’ office, the staff was respectful and courteous, and more importantly, ready to help. We should also add that Chris proved to be an excellent negotiator. We are now ready to move into our new house and we are extremely pleased that we dealt with Martels Real Estate. Without doubt, we would highly recommend Martels to anyone requiring real estate services and most specifically, Chris Payer’s highly professional services." Len and Johanne Shepherd
2153 Nature Trail,Orleans, On.
"It was my first time dealing with a team instead of an agent."
"It was my first time dealing with a team instead of an agent. It has its good and bad. It is good because there is more marketing, research and nothing is left aside, but at first I thought I would be dealing with Lucie in person (kind of direct access not through someone else). Every time I requested to talk to Lucie though, she always called me back. I was pleased with the number of showings we got. Thanks!" Steve Boivin
4-1701 Blohm,Orleans, On.
“SOLD for FULL PRICE in 2 days!”
“We got in touch with the Martels as we needed to downsize. When we were ready to make the move happen, they were ready to meet and get the ball rolling. When the home was ready to hit the market, we posted the property up for sale and SOLD for FULL PRICE in 2 days! We wanted results and we got them! Thank you to everyone on the team for the prompt and efficient service!” Ron & Helen Backs
Orleans, On.
"I ended up getting 99.5% of my asking price!"
"I had purchased through the Martels once before and so, when the time came to sell my home, I re-invited the Martels. They listed the home on the market and surely enough, they got it sold! It took a little over a month to sell and Lucie’s negotiation skills were extremely valuable as she fought for my price and I ended up getting 99.5% of my asking price! Pleasant service at all times and great results!" Micheline Theriault
121 Teal Cr. Orleans, ON
Une semaine seulement et notre maison était vendue!
"Équipe Les Martels,
Une semaine seulement et notre maison était vendue, un exploit et soulagement qui est tellement apprécié. Nous savons que notre maison était un vrai petit bijou et que nous n’aurions aucun problème à la vendre mais grâce à toute votre équipe, ça nous a semblé encore plus facile, moins stressant et surtout intéressant. Le processus était facile à suivre, les appels toujours clairs, les différents commentaires, courriels et discussions sans reproche avec le plus grand respect et toujours la vision et le vouloir de nous satisfaire à 150%.
Vous allez toujours au devant en prenant bien soin de tous les petits détails et ceci est toujours impressionnant et sans reproche. Merci encore pour le cadeau, un autre exemple du fait que vous ne faites rien d’ordinaire et vous vous souciez vraiment de notre entière satisfaction et prenez à cœur le service offert à vos clients.
Vous êtes vraiment à nos yeux l’équipe par excellence et tous les autres agents/groupes devraient prendre exemple sur la qualité exceptionnelle de vos services. Vous pouvez être certain que nous continuerons à vous recommender". Daniel Audet / Maryse Ouellet
Orleans, On.
SOLD for OVER MY ASKING PRICE.
“I had done business with the Martels before and loved the service the team provided. When the time came to sell my home again, Lucie was immediately the one I thought of. The Martels listed my home and within 2 weeks of being on the market, I received multiple offers on the table and it was SOLD for OVER MY ASKING PRICE. Everything was dealt with quickly and efficiently. I will not hesitate to use the Martels again and will happily recommend them to friends and family! Thank you again!” Yadelaire Milord
797 Bowercrest Cr. Ottawa, ON
"Very helpful. Excellent service – I can’t think of anything else to add."
“Excellent help with choosing a home. Very accessible. Listen very well. I’m at a loss to think of any better service. There was information on how to purchase, what to look for etc. Very helpful. Excellent service – I can’t think of anything else to add. Very willing to recommend.” Babie Wosowich
496 Wincanton Dr. Orleans, ON.
"Martels Real Estate Inc has been very professional during the sale of my home."
"Martels Real Estate Inc has been very professional during the sale of my home. Tim has been very helpful answering my queries with patience. I am happy with the short time it took and the over asking price which was the result. To date thank you for caring and working for me. Yours Truly." Eva Logan
Orleans, ON
"Christian a su répondre à nos attentes."
"Patient et toujours de bonne humeur Christian a su répondre à nos attentes. Si dans le future on a besoin de services immobiliers on n’hésitera pas à vous choisir." Richard Ginette Poupard
834 Como Cr, Orleans, ON.
"The Martels are the ones who found the couple that bought our home and they were able to sell it for 99.4%!"
We had seen and heard about the Martels but had never previously used their services. When it came time to sell our home we needed a team we could trust. We put our house on the market and were kept updated throughout the whole process. We were regularly called and emailed with updates and werent left wondering what was going on. The Martels brought ideas to the table to increase interest in our out of town property. Finally they are the ones who found the couple that bought our home and they were able to sell it for 99.4% of our listing price We are very happy with the end result and would gladly recommend the Martels and their team to our friends and family.
Octave Georgine Breau
38 Oasis St. Limoges, ON
"We signed with the Martels and within 19 days we were sold!"
"Being a military couple, moving is part of our job. We used the Martels for the purchase of our home a few years back and we knew exactly where to turn to when we found out we were being relocated. We signed with the Martels and within 19 days, we were sold! Selling quickly was very important to us. The Team knew this and made sure to keep us updated and offer suggestions to speed up the sale process. We have and will continue to refer the Martels to our family and friends. Their service is always honest and efficient." Claude Marie Montreuil
2593 Page Rd, Orleans, ON
"Thank you to the Martels and their team for getting another one of our homes sold!"
"We needed to get our home sold and fast. We had dealt with the Martels in the past and knew that we wanted to use them again for the sale of our home. Our property is located out of town and we realized it can be harder to get a quick sale in those areas. That wasn't the case at all! We got our home on the market and sure enough, the sale happened shortly after. We had little to no hassle, we knew we were in good hands and trusted the team to take care of our home sale. Thank you to the Martels and their team for getting another one of our homes sold!" Frank and Josee Lavoie
45 Oasis St. Limoges, ON.
"Le niveau de qualité de service était supérieur et très professionnel."
"Le niveau de qualité de service était supérieure et très professionnel. Lucie connaît son métier et elle a été très sympathique envers ma situation. Cest la deuxième fois que j'utilise les services des Martels et je les recommande fortement." Josée Lavoie
Orleans ON
"We really appreciated the services received from Martel Real Estate Inc."
"We really appreciated the services received from Martel Real Estate Inc. Valerie Payer did an excellent job for us and I would not hesitate to recommend her to friends. Merci, Valerie pour ton excellent travail." Pierre Lanctot & Jose Gallant
2006 Silver Pines Cr, Orleans, ON
"What attracted us to the Martels was their experience in military moves."
"We would like to thank the Martels team for their excellent assistance in selling our home. What attracted us to the Martels was their experience in military moves. The list of items and number of transactions that needed to be done in the sale of one home and the purchase of another is quite overwhelming, however, Martels’ professional team and understanding of military moves made the whole process a lot easier and much less stressful. We would like to thank David Hill for all his assistance and knowledge in the administrative work as well as Lucie for her excellent negotiations and leadership to sell our home. Thank you Martels, we enjoyed working with you." Per & Shawna Wallenius
Orleans, ON
"Merci, Merci... "
Nous aimerions vous remercier sincerement pour la vente de notre maison. Quand nous avons choisi Martels Real Estate Inc nous savions déja que le service et que l'équipe serait la pour nous des la première journée. Merci, merci..." Robert & Lise Blondin
6355 St-Louis Dr. Orleans, ON
"Un grand merci!"
"Je suis tres reconnaissante et tres satisfaite de tout votre équipe, spécialement David. Un grand merci." Carmen Rheaume
102-1720 Marsala Cr, Ottawa, ON.
"Mrs. Lucie Martel, We are very grateful for your service and commitment to your customers."
"The Thomsen family would like to thank you so much for selling our condo. After a year of trying to sell our condo through 2 other realtors both who told us we would not get the amount we were asking for and in fact would have a loss in order to take it off our hands. We had lost hope that it would ever be sold. We were at a loss of hope when we hired you. You took time with us and sold our property at our original asking price. We are very grateful for your service and commitment to your customers." Holly Thomsen
120 Grant Carman Dr.
"We sold in 22 days and for 98.5% of our listing price!
"We decided to list with the Martels because we kept seeing their “SOLD” signs everywhere! We noticed homes in the neighbourhood were selling very quickly with them and we wanted the same result for our home sale. We needed to move quick and the Martels made it happen! We sold in 22 days and for 98.5% of our listing price! Having now sold, we had to find a home. Valerie helped us for our purchase and negotiated us a good price for the home we wanted. We are very happy with the results of our purchase and sale! Thank you to the whole team for making this experience very quick and most of all, stress free!" Pierre Landry & Marie-Christine Giroux
861 Willow Av, Orleans, ON
"The Martels sold my home for $30,000 more." "The Martels sold my home for $30,000 more than what I thought it was worth. We didn't think that the value for $400,000 was actually there. Lucie convinced us that is was, based on us doing some upgrades. She was right and we appreciated that so very much. We trusted her judgement and she was bang on!
Thanks for your help and assistance in the past. All the best." M. Gendron & S. Jonasson,
Ottawa, ON
"The house sold fast and for over the asking price."
"For over 1 year I was contemplating on selling my house. I met with Lucie Martel originally to discus and to let me know what was needed to get top dollar for my house It was a long list. I decided at the time to try and list privately without doing the work needed. The house market wasn’t doing so well and realized through this attempt that much time and effort was needed on my part to go through the selling process. A year later once the work on my house was close to completion I was ready to attempt to sell again. I toyed with the idea of doing it privately but going through this process a year earlier time and effort kept me from trying again. I made a decision to meet with 2 different companies to discuss my sale. I choose The Martel’s both offered the same type of service but having more employees’ backing the Martel Real Estate Sales Representative was what won me over.
The house sold fast and for over the asking price. I always thought that the commission charged on a sale of a house was a too high but the service I received from the Martel Group was excellent and made the commission less of an issue.
Thanks for your professional service." Grant Soural
1670 Westport Cr. Orleans, ON
"We ended up getting $20,000 more than what we had expected! Thank you for exceeding our expectations, again."
"We had already purchased through the Martels a couple of years back and our experience was very positive. So, when the time came to sell our home in Ottawa, we naturally thought of them. We listed with the Martels and ended up getting $20,000 more than what we had expected! Thank you for exceeding our expectations, again."
G. & G. Cryderman
"Having experienced previous moves due to military postings we knew it's critical to find the best fit for us, in terms of realtor. We found that fit with the Martels. We received 104% of our asking price!
"Having experienced previous moves due to military postings we knew it's critical to find the best fit for us, in terms of realtor. We found that fit with the Martels whose professional team was clearly experienced, professional and responded to our goal of ensuring the best sale price given the current market, in a focussed manner. Their strategy? List at an "interesting" market value, create high demand by pausing before scheduling viewings and designate a separate date to entertain offers. It definitely worked! We received 104% of our asking price!
We appreciated their Ottawa market savvy tips on how to prepare our home for sale, thought the feature sheet was well composed and, in particular, found their electronic feedback system, direct from other realtors, to be most helpful!
During this time we must admit to having one regret ... the Martel Team had not been the ones to help us buy our property, in the first place.
Thank you to the Martels for a job well done!"
R. Clark & T. Mills-Clark
"This is our 5th house sale over the past 12 years and your team has been by far the best realtors we have ever dealt with." "I just wanted to take this opportunity to thank you for the excellent service you and your team provided during the sale of our house on Old Montreal Road.
This is our 5th house sale over the past 12 years and your team has been by far the best realtors we have ever dealt with. We have found in the past that our homes were not marketed very well and communication only happened when someone wanted us to drop our price. This was not the case with your team, we can clearly see that our home was marketed in many different locations and your feature sheets were very presentable.
You and your team kept us updated every step of the way and it was very clear that you were working for what was best for us as your client."
Mr. Dale Booth
"The professional guidance offered throughout the entire process was up front and honest."
"It is with great pleasure that we offer our sincere appreciation to the entire Martels real estate team. It was without hesitation that we chose to contact Lucie Martel when it came time to sell our home in Orleans and the experience was both successful and rewarding. From our initial interview it was clear that we had chosen the correct realtor team as Lucie’s professional and direct approach were exactly that we were looking for. The knowledge, experience and vision or the Martels Inc were clearly conveyed to us by Lucie during her visit with us and were evidently displayed throughout the entire process of selling our house.
We found the team’s approach both unique and refreshing. The professional guidance offered throughout the entire process was up front and honest and represents a key reason for choosing the Martels Real Estate Inc. In closing we wish to re-iterate that our experience with Martel Inc lived up to all expectations and surpassed all the reviews offered to us by friends and family who have solicited your custom before us. We will eventually return to Ottawa in the very near future and we will not hesitate to contact you upon our return.
Many Thanks to the entire Martels Inc team!" S. Bronsard
"Your approach to real estate, your personal attention and your follow-up make us very confident that we are in good hands. I would say the best we ever had!"
"Many times in our lives have we dealt with real estate. Buying or selling a house has always been a stressful time. However, for the second time around I have dealt with the Martels and we have found a most professional team. Your approach to real estate, your personal attention and your follow-up make us very confident that we are in good hands. I would say the best we ever had!
Merci pour tout. Vous faites de cette expérience un véritable plaisir. Il fait bon de vous connaitre et nous serons heureux de vous recommender. " S. & Y. Levert
"Your integrity and honesty to ensure our investment was protected could not have been surpassed. Highly, highly recommend the Martels Real Estate."
"You are a dynamic team, who works in the interest of your clients. Thank you for guiding us through the lengthy negotiations at both ends. Your integrity and honesty to ensure our investment was protected could not have been surpassed. Your constant updates and keeping close contact with us was second to none. Highly, highly recommend the Martels Real Estate." G & J Whissell, Orleans, ON
"We appreciate Lucie’s guidance and expertise through the whole process. We will definitely be recommending you to any friends and family that want to sell or buy a home in Ottawa."
"We would like to take this opportunity to thank Lucie and the rest of the Martels team for the outstanding service assisting us in the sale of our home. We interviewed three realtors when deciding to sell our house. We chose the Martels because we were very comfortable right from the onset with your approach and the dedication to us and other clients.
We felt totally at ease with Lucie because of her professionalism and honesty. We appreciate Lucie’s guidance and expertise through the whole process. We felt that the personal attention goes a very long way and the follow-ups made everything a little less stressful. We will definitely be recommending you to any friends and family that want to sell or buy a home in Ottawa." R. & J. Lecuyer
"They sold our home for 99.9% of list price in less then 2 days and they made an offer on our home in writing so we could put a firm offer with no conditions."
"After finding a home that we really wanted to move into, we realized we had to sell ours first. But, we did not want to lose the home of our dreams. Martels Real Estate solved our dilemma—they made an offer on our home in writing so we could put a firm offer with no conditions. And even better, they sold our home for 99.9% of list price in less then 2 days. " M. Gagnon & M. Deslauriers
"Vous êtes définitivement « L’ÉQUIPE » par excellence. "
"Nous aimerions profiter de l’occasion pour exprimer notre sincère gratitude et appréciation à toute votre équipe pour un service offert d’une qualité sans reproche qui ne se compare en rien avec tout ce qui peut se faire en terme de service aux clients. Nous avons vraiment adoré votre attitude positive, votre compréhension, votre constant désir de nous aider et de nous satisfaire et surtout le fait que vous nous avez traités avec un respect digne de mention.
Nous savons bien que nos exigences et besoins vous aient offert un plus grand challenge que vous avez surmonté avec brio. Malgré le fait que nous étions plus inquiets vis-à-vis les obstacles rencontrés avec les différentes offres reçues et qui par la suite ne se concrétisaient pas, vous avez continué à garder confiance et à nous rassurer que vous alliez vendre notre maison à notre entière satisfaction et vous avez tenu votre parole complètement.
Nous sommes vraiment impressionnés de toute votre équipe, de votre professionnalisme et des outils mis à notre disposition afin de suivre l’évolution constante du processus de vente et des visites. Que ce soit votre site Internet facile à suivre et extrêmement complet, vos documents papiers, votre système de commentaires suite aux visites des real estate sales representatives, votre système d’avertissements par téléphones et courriels pour les visites, les mises à jour constants sur la situation de la vente et finalement les indications de mise en marché de maisons semblables dans notre coin. Votre expérience, vos connaissances et votre leadership dans le domaine immobilier sont tout simplement remarquables et se reflètent positivement dans le service offert à nous les clients.
Merci encore mille fois pour votre coopération et il nous fera grandement plaisir de continuer à vanter les mérites de votre équipe et de recommander à tous nos parents, amis et collègues qui désirent vendre ou acheter à Ottawa, de vous appeler sans hésitation. Vous êtes définitivement « L’ÉQUIPE » par excellence. N’hésitez surtout pas à utiliser nos noms et cette lettre pour vos publicités ou autres documents."
D. Audet & M. Ouellet
"Ultimate customer service, very professional and knowledgeable. "
"You have truly made a difference to our selling and buying experience. It was a pleasure doing business with all of you. Your team really knows the meaning of the word “TEAM”. Everyone made us feel very special and that rarely happens in today’s working world. Ultimate customer service, very professional and knowledgeable. Thank you to everyone who played a part in making our experience a memorable one." R. & L. Delangis
"The whole Martel Team is always on top of everything; they disclosed all information upfront and were very easy to deal with."
"We recently bought and sold through The Martels. They are hard working, friendly, knowledgeable and professional. Jacques and Lucie were extremely Patient with us while we searched for our new home. They never pressured us into a decision even though we had searched for almost a year.
Jacques and Lucie cares about all aspects of client’s interest and go well out of their way to get the best results for their clients. The whole Martel Team is always on top of everything; they disclosed all information upfront and were very easy to deal with. They were always there to answer our many questions. We would recommend them to our family and friends."
J. & G. McNulty
Buyer's Testimonials
"I’m VERY happy I didn’t decide to do this on my own."
"I’d like to take the time to thank the Martels’ team. Everyone was of great help to me during my home sale and purchase. I had to go through this process during a very busy time in my life and am very grateful that I could trust in the Martels to take care of this whole situation for me. I now realize all the little details that go into the contract and negotiating and I’m VERY happy I didn’t decide to do this on my own. The liability one faces when selling and buying real estate is a lot bigger than I could’ve anticipated and I’m very appreciative that you took care of that for me. I couldn’t have done it without you and I cannot thank you enough. I have and will continue to refer your services to my friends and family." Gail Downing
6603 Bilberry Dr. Orleans ON.
"Valerie was able to negotiate almost $6,000 off the asking price and a quick closing date!"
"When I wanted to buy, I decided to go with the Martels as I knew Valerie beforehand. 
I told her what I was looking for and she set me up to receive exactly those types of properties. A little over a month later, I decided I wanted to start looking at homes. We went out to see a couple of homes and sure enough, I found the one I wanted!
We drew up the contract and in the end, Valerie was able to negotiate almost $6,000 off the asking price and a quick closing date! The Martels team were organized in making the process as smooth and as efficient as possible. With a closing happening 10 days later, it could’ve been very stressful but being in good hands, helped. Thank you to Valerie for her great work and the team for their support during this transaction." Yves Perreault
292 McDermott Dr, Rockland, ON
"As a first time buyer, I’d like you to know that Chris made the purchase of my new home easy and hassle free."
“I would like to express my appreciation for the remarkable services rendered by Christian Payer and the company he works for. As a first time buyer, I’d like you to know that Chris made the purchase of my new home easy and hassle free. He was able to approach all of my questions and concerns with very detailed and simple to understand answers. The realtor with whom I dealt with during this process was not only excellent but also made the Martels Real Estate Inc. company leave me with a very good impression. Without a doubt, regardless of whether you are buying or selling, The Martels will come highly recommended by me in the future. Thanks again for making this experience so smooth for me." Nathalie Brazeau
1659 Meadowbrook Rd, Ottawa, ON
"Chris made it his priority to find us a similar home and fast."
“We had been in contact with the Martels for years but weren’t ready to move just yet. They were following up with us regularly to make sure we were satisfied with the information provided and never put too much pressure on us to act now. When we became more serious about the move, The Martels were ready to act. We met with Christian Payer of Martels Real Estate and knew we were in good hands. We listed the home on the spot. Our home sold for 99.7% of the asking price and with a quick closing date! Once this happened, our main focus was to find a home to move into. We found a home we loved but there was a first refusal on it. We offered on the home anyways, the terms were accepted but then the 1st buyers firmed up their offer so we could not proceed.
Chris made it his priority to find us a similar home and fast. He did not disappoint! He went to knock on doors to ask vendors with the same model home if they wanted to sell! Chris found a willing seller, negotiated the offer and got us our ideal home with a quick closing date to make sure we could make a smooth transition from one house to the next. Martels Real Estate understand the stress their clients can face when buying and selling and we can truly say we felt like they were taking care of us every step of the way. Thank you Martels Real Estate for making this situation as stress-free as possible!” Darquise & Luis Valenzuela
42 Burnstead Cr, Kanata, ON.
“I needed a team that was very organized, experienced and delivered results.”
“We heard about the Martels through a brochure I received in the mail. Upon notification of our transfer notice and as per Brookfield Relocation recommendation to interview several Realtors prior to making a decision. We contacted The Martels and were impressed by their marketing program and how well prepared they were when offering to sell our home. I needed a quick sale with a short closing date and of course, I wanted top dollar. I needed a team that was very organized, experienced and delivered results. I am happy to say Lucie Martel of Martels Real Estate got me $1500.00 within my asking price. This was all done very quickly and Lucie was able to get close to my closing date. They met my expectations and I would definitely recommend the Martels Team to my colleagues, friends and family. Thank you again for making this move fast and efficient.” J. Lalonde & K. Lalonde
Ottawa, ON.
"The Martels are an excellent and very efficient team! "
“We are an RCMP family that was being relocated to Ottawa. As soon as we got in touch with Martels Real Estate, they were very thorough in letting us know what we could expect with the Ottawa market and buying a home here. We spoke with Lucie Martel about what we were looking for and we really felt she was going to work for us when the time came to look for homes. As expected, our HHT dates were announced and we were immediately made top priority for that week. The Martels had a tour ready with plenty of homes to visit within our criteria to make sure we wasted no time.
We found a home we loved, offered on it and Lucie was able to negotiate $25,000 off the asking price! She managed to do all this after the seller dropped the price by $15000 the day before. Making it $40,000 less than the price we were willing to deal! All in all a great experience!!! We were completely amazed with her negotiation skills! The Martels are an excellent and very efficient team! Highly recommend to anyone looking to buy.” Jason Boer & Corri Bell Boer
691 Everlasting Cr, Ottawa ON.
"Votre équipe est dynamique, toujours disponible et offre un excellent service à la clientèle. "
"Je désire souligner l’excellent travail de l’équipe Martel. Votre équipe est dynamique, toujours disponible et offre un excellent service à la clientèle. Vous avez négocié de façon rapide, efficace et professionnelle. L’achat de ma nouvelle demeure s’est fait dans un temps record! Aussi, j’ai bien apprécié la documentation que vous m’avez fournie puisqu’elle était très informative et m’a été très utile. Merci de m’avoir si bien encadré lors de la vente de ma résidence et l’achat de ma nouvelle demeure. Je n’hésiterai pas à vous recommander à des parents et amis! " S.Arcand
Ottawa, Ontario
"The performance of the team was perfect #1! "
Diane Smith
279 Trillium St, Wendover, O
"We strongly recommend the Martels for anyone relocating to the Ottawa area."
"We are a military family who were posted this year from the USA to Ottawa. We learned of the Martels through an internet search and were impresses by their apparent experience and attention to relocations. After initial contact the Martels were very responsive and left us well prepared and confident that we would be in great hands during our House Hunting Trip (HHT). We were not disappointed. The dedicated attention of the Martels team ensured a successful HHT, and the purchase of a home that we were very anxious to call our own. We strongly recommend the Martels for anyone relocating to the Ottawa area." MGen Christopher and Wendy Coates
473 Keith Crescent, Ottawa, ON.
“We would trust him with a future sale or purchase in a heartbeat.”
“Christian Payer was the best Realtor we have ever worked with. As a military family, we move every few years. Moving is often brought with many stressors and hurdles but, Chris made our relocation a very positive experience. He was very patient and understanding. We would trust him with a future sale or purchase in a heartbeat.” Christophe Larouche and Erin McCracken
"I would recommend the Martels & Chris to anybody purchasing or selling a house."
"Chris Payer was a truly great representative. He is a great ambassador for your organization. At any time he was available to assist us with and need and was always knowledgeable about any situation. I always felt like we were in control and that we were given sound advice. I would recommend the Martels & Chris to anybody purchasing or selling a house." David & Katrina Stoddart
1547 Beaconfield St, Orleans, On.
"We would recommend the services of Martels to our family and friends without hesitation."
"We heard from a friend that if you hired the Martels to sell your home, they would work hard for you. They did not disappoint. We were provided lots of information prior to listing our home so we would know exactly what to expect of the process. A member of the team was always available for us should we have any questions and communication was frequent so we knew exactly what was happening with our listing. Should we want to speak with Lucie directly, she was available. We met Lucie several times to discuss the competition, the market and current trends. Our home is now sold and we have nothing but positive things to say about Lucie and her team. We would recommend the services of Martels to our family and friends without hesitation. Thank you for your assistance with the sale of our house and for the excellent client service we received." Jim and Lisa Ralston
706 Scala Av, Orleans, ON
"She understood exactly what we were looking for." "When looking at houses with Valerie Payer, it did not feel as though it was about her selling a house. It was about finding a house that suited our needs. She understood exactly what we were looking for even when our needs changed. We were regularly updated during the process and the office and Valerie were accessible when we had any questions." Sean & Christine Cowley
2395 Rondel St, Orleans, On.
"Throughout the whole process, we were provided with guidance and sound advice. "
"We had been looking for a bungalow for a number of years until we found a listing by Martels Real Estate at the beginning of June, 2012. Chris Payer showed us the house, which we decided to buy and Chris assisted us with the purchase. We decided to use Martels for the sale of our current home. Having lived there for 22 years, we were somewhat out of touch with current regulations and procedures relating to the sale of a house. However, we were able to benefit from Martels’ vast experience, through Chris, for the preparation of the listing and subsequently sale of the house. Throughout the whole process, we were provided with guidance and sound advice. If we had any concerns, we felt that they were addressed promptly and in a satisfactory manner.
Whenever we had to call Martels’ office, the staff was respectful and courteous, and more importantly, ready to help. We should also add that Chris proved to be an excellent negotiator. We are now ready to move into our new house and we are extremely pleased that we dealt with Martels Real Estate. Without doubt, we would highly recommend Martels to anyone requiring real estate services and most specifically, Chris Payer’s highly professional services." Len and Johanne Shepherd
2153 Nature Trail,Orleans, On.
“We assumed that moving cities was going to be difficult to do, however, you were able to help us find a home that we could move into even before the closing date.”
"We would like to let you know how great it was to work with the Martels, and in particular Chris Payer, on the purchase of our new home. It was by chance that we ended up working with you as we inquired about a home that you had listed. After that initial conversation Chris was instrumental in assisting us in narrowing down our search and eventually finding a home. We assumed that moving cities was going to be difficult to do, especially when the home we were selling has a very quick closing. However, you were able to help us find a home that we could move into even before the closing date on the other house. We can't thank you enough and look forward to working with you on the purchase of our next home.” Shawn and Cathryne Drohan
Ottawa, On.
“Thank you Martels Real Estate for all your assistance! “
“I relocated to Ottawa from France and was seeking to purchase a condominium within a very specific area and price range. Given the short time frame of my visit to Ottawa, David and the Martels made it their first priority to ensure that everything was taken care of as quickly and as efficiently as possible from the search of available properties within my criteria, booking all the appointments and ensuring that we were able to visit all the properties we could in the short amount of time we had. When we found the perfect condo, David negotiated the offer on our behalf to secure a very good price for us considering that the property had just recently been listed. Once we had secured the property, David made sure that everything was taken care of from coordinating with my bank and lawyer to booking a home inspection for us and made sure that everything was in order before my departure. Upon my return to Ottawa, David ensured that we were able to walk through the property one last time prior to closing to make sure that the property was still in great condition and that everything else was in line for my upcoming possession date. Thank you Martels Real Estate for all your assistance! “ Yi-Ping Chu
500 Laurier Ave. West. Ottawa, ON.
"J’ai vraiment apprécié la disponibilité de l’agente".
« J’ai vraiment apprécié la disponibilité de l’agente. Nous pouvons vous rejoindre n’importe quand et avions nos réponses rapidement. La précision et les détails du contrat on évité beaucoup de problèmes contrairement à nos anciennes expériences. Merci pour tout. » Melanie Julien et Jose Bruneau
Ottawa, ON
"Thanks to Valerie and the team’s organization during this quick process."
"I called in the Martels about a property they had just put up for sale that I was interested in viewing. I was quite short on time as I was leaving on holidays soon and the Martels team understood that. We got a meeting booked to view the home promptly and I fell in love with it. I put in my offer to purchase everything was accepted and I got to move in 10 days later Everything worked out perfectly and all this thanks to Valerie and the team’s organization during this quick process." Michael Brown
1659 Des Brousailles Te, Orleans, ON
"It was comforting to have professionals guide us through the process."
"We wanted to write and thank the Martel’s team for their dedicated efforts in helping us to buy our first home. It was comforting to have professionals guide us through the process as we found it could be overwhelming. It was a very smooth and non-stressful transaction thanks help from the whole team at Martels Real Estate.
You can tell that Valerie (our sales representative) really put the time and effort into researching the different areas we were interested in and making sure she always had our best interest in mind. She took her time with us, making sure we understood each step of the way.
The most important point for us was during the negotiation process. We had complete trust in Valerie's ability to negotiate the best deal for us.
The whole team was always available and willing to meet at any time. All my questions were answered promptly and we enjoyed our working relationship. We are very happy with our new home and would not hesitate to recommend you to others. Without any doubt, when we will make another purchase or sale, we will definitely use the services of the Martel’s because we will know that everything will be handled by professionals and the process will be flawless.
Thank you so much Valerie and all the Martel’s team for making our first home purchase a breeze. We are so grateful!" Cedric Meloche & Christine Guertin
2024 Bergamot Ci, Orleans, ON
"Her commitment and hard work made it possible to find a home within a week."
"Valérie was quick, professional and ready to help us find a home. She responded to emails and phone call often within the hour. Her commitment and hard work made it possible to find a home within a week of our initial meeting! The follow-up from the office team was equally quick and professional." Chris Banken & Wihelmina De Zeeuw
452 Oaklawn Cr, Orleans, ON
"We sold in 22 days and for 98.5% of our listing price! We are very happy with the results of our purchase and sale!"
"We decided to list with the Martels because we kept seeing their “SOLD” signs everywhere! We noticed homes in the neighbourhood were selling very quickly with them and we wanted the same result for our home sale. We needed to move quick and the Martels made it happen! We sold in 22 days and for 98.5% of our listing price! Having now sold, we had to find a home. Valerie helped us for our purchase and negotiated us a good price for the home we wanted. We are very happy with the results of our purchase and sale! Thank you to the whole team for making this experience very quick and most of all, stress free!" Pierre Landry & Marie-Christine Giroux
861 Willow Av, Orleans, ON
"We will definately continue to recommend The Martels to our friends and colleagues."
"Thank you for the excellent work! As usual, your staff was very professional and helpful. Thank you to Valerie for her time and assitance; she was great, especially that dealing with a bank foreclosure can be trying, to say the least! We enjoyed working with her. We will definately continue to recommend The Martels to our friends and colleagues. Happy New Year!" Paul & Maryse
Orleans, ON
"The referral to the Martels team was an excellent choice, everyone was very well organized and on top of everything from beginning to end."
"I wanted to take this opportunity to thank-you for all your hard work and looking after my now your clients Miriam Saumer and Benoit Stockless during their house hunting trip to Ottawa in late May. This was a very stressful time for them and when they returned to Kingston they could not praise you enough. They felt that the referral to the Martels team was an excellent choice, everyone was very well organized and on top of everything from beginning to end.
It is a nice feeling to know that your clients are in good hands when you refer them off to a new destination. I will be happy to send any of my clients that are moving to Ottawa to you. Should you have anybody moving to Kingston I would be pleased to help. I look forward to working with you in the future." Cindy Ioannidis,Sales Representative
Royal LePage ProAlliance Realty
640 Cataraqui Woods Dr, Kingston, ON
"When we found out we were being relocated back to Ottawa we immediately called the Martels."
"When we found out we were being relocated back to Ottawa we immediately called the Martels. Lucie was our Real Estate Sales Representative for previous transactions and we were confident in her services. We needed to purchase a home and in the usual short time frame. We were paired up with Valerie for our house hunting trip and she did great! We found our home within the first day our offer was done and accepted the 2nd day and the rest was a breeze.
As usual the whole team was there for us when we needed them and the stress that can come with purchasing a house in such a short time frame was once again avoided. Thank you to the Martels and their team for all their help We can’t wait to move into our new home." Guy & Nathalie Brunelle
"We got the house we wanted for 9,500$ less that their asking price!"
"We were here for our house hunting trip and we used the Martels as our representatives. On our 2nd full day of visiting houses, we found the house on which we wanted to make an offer. Our Real Estate Sales Representative felt the house was overpriced and advised us to make a lower offer. After the seller countered with their firm price, we were ready to accept, but our Real Estate Sales Representative talked to the seller's representative and managed to negotiate another 2,500$ off the purchase price! We got the house we wanted for 9,500$ less that their asking price! Thank you for all your help, we are very happy with the outcome!" Richard & Taline Y.
"We would recommend their services to anyone looking to purchase a home or relocating in the Ottawa area."
"We would like to take this opportunity to express our gratitude for the outstanding service you and your team provided us during our recent house hunting trip. Your business name came recommend to us by a friend who recently transferred to Ottawa and we quickly came to understand why. From the friendly greeting at the door from Jamie when we first arrived, to the well planned and thorough presentation of houses that followed.
Everything was first rate and professionally done. Being with the RCMP we are quite familiar with moving process, however being our first move out of the province, to a city not well known to us, you, the Martels were instrumental in providing us with the needed assistance for a successful house hunting trip. We have found that one of the most stressful parts of relocating is the selling and purchasing of a home. Following the experience we enjoyed in dealing with the Martels.
I will definitely be talking to them when it comes time for us to move on to another location and would recommend their services to anyone looking to purchase a home in the Ottawa area." B. & H. Berg
"Your approach to real estate, your personal attention and your follow-up make us very confident that we are in good hands. I would say the best we ever had!"
"Many times in our lives have we dealt with real estate. Buying or selling a house has always been a stressful time. However, for the second time around I have dealt with the Martels and we have found a most professional team. Your approach to real estate, your personal attention and your follow-up make us very confident that we are in good hands. I would say the best we ever had!
Merci pour tout. Vous faites de cette expérience un véritable plaisir. Il fait bon de vous connaitre et nous serons heureux de vous recommender. " S. & Y. Levert
"Your integrity and honesty to ensure our investment was protected could not have been surpassed. Highly, highly recommend the Martels Real Estate."
"You are a dynamic team, who works in the interest of your clients. Thank you for guiding us through the lengthy negotiations at both ends. Your integrity and honesty to ensure our investment was protected could not have been surpassed. Your constant updates and keeping close contact with us was second to none. Highly, highly recommend the Martels Real Estate." G & J Whissell, Orleans, ON
"Vous êtes définitivement « L’ÉQUIPE » par excellence."
"Nous aimerions profiter de l’occasion pour exprimer notre sincère gratitude et appréciation à toute votre équipe pour un service offert d’une qualité sans reproche qui ne se compare en rien avec tout ce qui peut se faire en terme de service aux clients. Nous avons vraiment adoré votre attitude positive, votre compréhension, votre constant désir de nous aider et de nous satisfaire et surtout le fait que vous nous avez traités avec un respect digne de mention.
Nous savons bien que nos exigences et besoins vous aient offert un plus grand challenge que vous avez surmonté avec brio. Malgré le fait que nous étions plus inquiets vis-à-vis les obstacles rencontrés avec les différentes offres reçues et qui par la suite ne se concrétisaient pas, vous avez continué à garder confiance et à nous rassurer que vous alliez vendre notre maison à notre entière satisfaction et vous avez tenu votre parole complètement.
Nous sommes vraiment impressionnés de toute votre équipe, de votre professionnalisme et des outils mis à notre disposition afin de suivre l’évolution constante du processus de vente et des visites. Que ce soit votre site Internet facile à suivre et extrêmement complet, vos documents papiers, votre système de commentaires suite aux visites des real estate sales representatives, votre système d’avertissements par téléphones et courriels pour les visites, les mises à jour constants sur la situation de la vente et finalement les indications de mise en marché de maisons semblables dans notre coin. Votre expérience, vos connaissances et votre leadership dans le domaine immobilier sont tout simplement remarquables et se reflètent positivement dans le service offert à nous les clients.
Merci encore mille fois pour votre coopération et il nous fera grandement plaisir de continuer à vanter les mérites de votre équipe et de recommander à tous nos parents, amis et collègues qui désirent vendre ou acheter à Ottawa, de vous appeler sans hésitation. Vous êtes définitivement « L’ÉQUIPE » par excellence. N’hésitez surtout pas à utiliser nos noms et cette lettre pour vos publicités ou autres documents."
D. Audet & M. Ouellet
"Ultimate customer service, very professional and knowledgeable. "
"You have truly made a difference to our selling and buying experience. It was a pleasure doing business with all of you. Your team really knows the meaning of the word “TEAM”. Everyone made us feel very special and that rarely happens in today’s working world. Ultimate customer service, very professional and knowledgeable. Thank you to everyone who played a part in making our experience a memorable one." R. & L. Delangis
"The whole Martel Team is always on top of everything; they disclosed all information upfront and were very easy to deal with."
"We recently bought and sold through The Martels. They are hard working, friendly, knowledgeable and professional. Jacques and Lucie were extremely Patient with us while we searched for our new home. They never pressured us into a decision even though we had searched for almost a year.
Jacques and Lucie cares about all aspects of client’s interest and go well out of their way to get the best results for their clients. The whole Martel Team is always on top of everything; they disclosed all information upfront and were very easy to deal with. They were always there to answer our many questions. We would recommend them to our family and friends."
J. & G. McNulty
"It also set our minds at ease knowing Martels were knowledgeable and compliant with IRP procedures and policies. We always felt you were making us your priority."
"This is a letter of referral that we hope will provide your future prospective clients with the confidence that they are hiring the best of top notch real estate sales representatives. Our experience with your firm was extremely satisfying and exceeded our expectations. You were strongly recommended by clients who are friends of ours, and we were not disappointed! It also set our minds at ease knowing Martels were knowledgeable and compliant with IRP procedures and policies.
Your level of expertise in all areas is second to none. We were impressed by your courteous and caring staff, the speedy responses to our questions by long distance even before our arrival, and your overall expert knowledge of the market. We always felt you were making us your priority and that we had your undivided attention. We felt confident we were on the right track at all times. Decision making was made easy by the extensive research you had on hand regarding market trends, appropriate home prices in the applicable areas, and information about the quality of workmanship by local builders and contractors we should expect.
The negotiation phase was flawless, largely due to your familiarity with other realtors, knowing what to say and how to represent our interests, and your overall very positive “can do” attitude throughout the whole process. Equally important was your ability to recommend other service providers - inspectors, lawyers and insurance firms. They were not only participants compliant with IRP procedures and policies, they were completely competent and trustworthy."
D. & G. Holleman
"We will definitely refer our team to our friends and co-worker. You made this House Hunting Trip a piece a cake..."
"From the first contact to the end, your team has been most helpful in assisting us finding our new home. Having only 5 days to search, look, choose and complete the purchase of a house, we expected a stressful experience. However, it turned out to be a smooth event with no problems at all. We appreciated that you took the time to contact us prior to our arrival to determine our needs, specific requests and get to know us to help us with the search of properties that were adequate for us. This enabled us to focus on properties that matched our need. We appreciate that your team, planned everything from beginning to end for us (from the listings visited, inspection booking to the legal representation).
From the moment, we stepped in your office, we felt that we were in the hands of dedicated and caring professionals. Special thanks to Tim. He has gone beyond the call of duty, was professional and most helpful in not only finding a house, but in educating us on essential information about the area. We will definitely refer our team to our friends and co-worker. You made this House Hunting Trip a piece a cake..... We can't say thank you enough."
M. & M. Esslinger
